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SHIPPING POLICY

Shipping Overview

At www.kickdrift.shop, we are committed to delivering your carefully selected items with efficiency and care. Our streamlined process ensures that every order is processed within 1-2 business days after payment confirmation. Whether you're shopping for everyday essentials, outdoor gear, or seasonal favorites, our team handles each package with attention to detail to guarantee your items arrive in perfect condition.

Shipping Timeframe

Processing times may vary slightly depending on order volume, but most shipments are dispatched within 48 hours. Delivery durations are influenced by your location and the selected shipping method. While we strive to meet estimated timelines, occasional delays due to carrier logistics or unforeseen circumstances may occur. Rest assured, we proactively monitor all shipments to minimize disruptions.

Shipping Costs

We offer transparent shipping options tailored to your needs:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies to orders of $60 or more

Shipping Regions

Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with shipping restrictions may not be serviceable. During checkout, our system will automatically verify your address eligibility. For specific inquiries about your region, please contact our support team before placing your order.

Order Tracking

Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor your package's journey. Our tracking system provides real-time updates from dispatch to delivery. If you haven't received tracking information within 3 business days, please check your spam folder or contact us at [email protected].

Delayed or Lost Shipments

While we carefully select reliable carriers, occasional delivery exceptions may occur. If your shipment exceeds the estimated delivery window by more than 5 business days, please reach out to our customer service at [email protected] with your order number. For lost packages, we initiate investigations with carriers and will either reship your items or provide a full refund once the claim is verified.

Customs & Import Duties

International customers are responsible for any customs fees, taxes, or import duties imposed by their country's regulations. These charges are determined by local authorities and vary by destination. We recommend checking with your customs office for potential fees before ordering. Unfortunately, we cannot predict or reimburse these additional costs, nor can we declare packages as gifts to avoid fees, as this violates international shipping regulations.
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